Data & Privacy

philsot Privacy Policy – Your Data, Handled Carefully

This Privacy Policy explains what personal information philsot collects when you use our platform, why we collect it, how it's stored, and who it may be shared with. We keep things straightforward so you actually know what's happening with your data.

Last updated: June 2026

Privacy at a Glance

Six things worth knowing before you read the full policy. The complete details follow in the sections below.

Data Collected for a Purpose

philsot only collects personal information that's needed to run your account, process transactions, verify your identity, and comply with legal requirements. We don't collect data just to have it.

SSL Encryption on All Data

All data transmitted between your device and the philsot platform is encrypted via SSL. Sensitive information like payment details and ID documents is stored with additional security controls applied.

No Selling of Personal Data

philsot does not sell your personal data to third parties. Information shared with service providers is limited to what's strictly necessary to operate the platform and process your transactions.

KYC and Verification

As required for responsible gaming and financial compliance, philsot collects identity documents for KYC verification. These are handled securely and used solely for the purpose of verifying your identity.

Your Rights Over Your Data

You have the right to access, correct, or request deletion of your personal data. You can also request a copy of what we hold, or object to certain types of processing. Contact support to exercise these rights.

Philippines-Based Data Handling

philsot operates for Philippine players. Data handling practices are aligned with the requirements of the Philippine Data Privacy Act (Republic Act 10173) and associated regulations.

This Policy Applies to All philsot Players. By registering an account or using the philsot platform, you confirm that you have read and understood this Privacy Policy. For questions, contact us at [email protected] or via live chat inside your account.

1. Introduction

philsot ("we", "us", "the platform") is committed to protecting the personal information of everyone who uses our online gaming platform. This Privacy Policy describes the types of data we collect, the reasons we collect it, how it is stored and protected, and the rights you have over your own information.

This policy applies to all users of the philsot website and mobile platform, including registered players from Manila, Quezon City, Cebu, Davao, and elsewhere in the Philippines. It should be read alongside our Terms & Conditions and Responsible Gaming policy.

Data handling on philsot is aligned with the Philippine Data Privacy Act (Republic Act 10173) and its implementing rules. If you have questions about how your data is handled, contact us before you register.

2. Data We Collect

The data philsot collects falls into three main categories: information you provide directly, information generated by your use of the platform, and technical data collected automatically.

Information You Provide

  • Registration data: full legal name, date of birth, email address, mobile number, and residential address in the Philippines.
  • KYC documents: government-issued Philippine ID (e.g. PhilSys ID, passport, driver's licence, SSS or UMID card), and proof of address where required.
  • Payment information: GCash account reference, Maya account reference, or Philippine bank account details used for deposits and withdrawals. Full payment credentials are handled by payment processors – philsot does not store raw card or banking credentials.
  • Communications: messages sent to support through live chat or email, including any attachments you provide for account queries.

Activity Data Generated on the Platform

  • Game history, bet records, and session timestamps.
  • Deposit and withdrawal transaction records.
  • Bonus claims, wagering activity, and promotional participation history.
  • Responsible gaming preferences – deposit limits, self-exclusion requests, session reminder settings.

Technical and Device Data

  • IP address, device type, browser type and version, and operating system.
  • Login timestamps and session duration.
  • Cookies and similar technologies (see Section 9 for details).

3. How We Use Your Data

philsot uses the personal information we collect for the following purposes:

Purpose Data Used
Creating and managing your account Registration data, KYC documents
Processing deposits and withdrawals Payment information, transaction records
Verifying your identity and age KYC documents, date of birth
Providing customer support Account data, communication history
Personalising your platform experience Game history, activity data
Sending promotional communications (where opted in) Email address, activity data
Detecting and preventing fraud Device data, IP address, transaction records
Responsible gaming monitoring Session data, deposit history, gaming patterns
Legal and regulatory compliance All categories as required

We do not use your data for purposes beyond what is listed here without first notifying you and obtaining any required consent.

5. Sharing Your Data

philsot does not sell your personal data. We share data with third parties only in the following limited circumstances:

  • Payment processors: GCash, Maya, and Philippine banking partners receive the minimum data necessary to process your deposits and withdrawals.
  • Identity verification providers: KYC documents may be processed by a third-party verification service operating under equivalent data protection standards.
  • Game technology providers: Game outcome data is shared with game providers to the extent necessary to operate their titles within the Game Lobby.
  • Analytics and security tools: Anonymised or pseudonymised data may be used to detect fraud, monitor platform performance, and improve the user experience.
  • Legal and regulatory authorities: philsot will disclose information where required by law, court order, or a legitimate government request.

All third parties who process data on our behalf are contractually obligated to handle it securely and use it only for the specific purpose for which it was shared.

6. Data Retention

philsot retains personal data for as long as your account is active and for a defined period afterward, as required by legal and regulatory obligations.

  • Account data and KYC documents: Retained for the lifetime of your account plus a minimum of five years after closure, in line with anti-money laundering record-keeping requirements.
  • Transaction and bet records: Retained for a minimum of five years.
  • Support communications: Retained for up to three years after the last interaction.
  • Marketing data (opted-in): Retained until you withdraw consent or close your account, whichever comes first.

After the applicable retention period, data is securely deleted or anonymised so it can no longer be associated with you.

7. Security Measures

philsot uses a combination of technical and organisational measures to protect your personal data from unauthorised access, loss, or disclosure:

  • SSL/TLS encryption on all data transmitted between your device and our servers.
  • Encrypted storage for sensitive data including KYC documents and payment references.
  • OTP (one-time password) authentication for account login and sensitive account changes.
  • Access controls limiting internal access to personal data to staff with a legitimate operational need.
  • Regular security reviews of platform infrastructure and third-party integrations.

No system is completely immune to breach. If a security incident occurs that affects your personal data, philsot will notify you and the relevant authorities as required by the Philippine Data Privacy Act.

You are responsible for keeping your account password and OTP codes confidential. Do not share your login credentials with anyone. philsot will never ask for your password through any channel.

8. Your Rights

Under the Philippine Data Privacy Act, you have the following rights regarding your personal data held by philsot:

Right to Access

Request a copy of the personal data philsot holds about you and how it is being used.

Right to Correction

Request that inaccurate or incomplete personal data be corrected or updated.

Right to Erasure

Request deletion of personal data we no longer have a lawful basis to hold, subject to applicable retention requirements.

Right to Object

Object to certain types of processing – including direct marketing – and we will stop unless we have a compelling legal basis to continue.

Right to Data Portability

Request your personal data in a structured, machine-readable format where technically feasible.

Right to File a Complaint

File a complaint with the National Privacy Commission of the Philippines if you believe your data rights have been violated.

To exercise any of these rights, contact the philsot support team via live chat inside your account or by email at [email protected]. We aim to respond to all data rights requests within 15 business days.

9. Cookies

philsot uses cookies and similar tracking technologies to keep the platform functioning correctly and to improve your experience. Cookies are small text files stored on your device when you visit the platform.

We use the following types of cookies:

  • Essential cookies: Required for the platform to function. These include session cookies that keep you logged in during an active session. You cannot opt out of essential cookies.
  • Analytics cookies: Collect anonymised data on how the platform is used to help us improve performance and navigation. These can be declined.
  • Preference cookies: Remember your platform settings and customisations between sessions.

You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not affect your ability to use the core features of philsot, though some optional personalisation features may be affected.

10. Minors

philsot is strictly a 21+ platform. We do not knowingly collect personal data from anyone under 21 years of age. If we identify that an account has been opened by a person under 21, the account will be immediately closed and any deposited funds will be returned minus applicable processing fees.

If you believe a minor has registered on philsot, please contact us immediately at [email protected] so we can investigate and take appropriate action.

11. Changes to This Policy

philsot may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When material changes are made, registered players will be notified by email or through an in-platform notification before the changes take effect.

The current version of this policy is always available on this page. The "last updated" date at the top of this page indicates when the most recent revision was published. Continued use of the platform after the effective date of any changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or how your personal data is handled, you can reach the philsot data team through the following channels:

  • Live Chat: Available 24/7 inside your philsot account – the fastest way to get a response.
  • Email: [email protected] – for formal data rights requests and privacy concerns. We aim to respond within 15 business days for data-related requests.

For questions about your account, transactions, or bonuses, the FAQ page covers most common queries. For responsible gaming tools and self-exclusion, visit the Responsible Gaming page.

Play at philsot with Confidence

Your data is handled carefully, your transactions are secure, and your rights are protected. Create your free account and start playing in PHP today.

Play Responsibly – 21+ Only on philsot

Your personal data is used in part to support responsible gaming monitoring. If you need to set deposit limits, request a self-exclusion, or access support tools, visit our Responsible Gaming page. Gaming on philsot is entertainment only – no outcome is ever guaranteed.